Our commitment to your privacy.


ADELPHI is committed to protecting and respecting your privacy. We take our responsibilities regarding the security of information that we have collected seriously. This privacy policy sets out how we use and protect the information that you provide to us. Please read this policy carefully. If you have any questions please contact compliance.team@adelphigroup.com.

In this policy ADELPHI,we, and us means Adelphi Communications Ltd.


How we use your information?

When you visit our site we ask you to register and create a unique account, with a user name and password, by providing your name, email address, and profession. We obtain your personal data with your explicit consent, when you register on the website. This means that before we collect any information from you we ensure that you are provided with full details about the purpose and nature of the project and what will happen to the information we collect.

We may ask you to give us your consent to send you emails containing newsletters or updates or contact you on other ways. If you do not want to receive such communications, you will be given the option to unsubscribe or change your preferences. Within your account settings you have to the option to list your preferences to the content within the website. The information is used to help personalise the pages you see when you login to the website.

Consent can be withdrawn at any time, by closing your account, where your personal information will be securely deleted, within 30 days.

Personal data is not passed onto 3rd parties.

These sites may, from time to time, contain links to and from other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.

We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our websites, we will ask your permission and explain what we intend to do with it.

Appropriate security measures are in place, in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from our websites.


Log files

When you visit one of the ADELPHI websites, we will collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. Our web servers capture IP Addresses that are stored in log files by default for troubleshooting connections. We purge all web server log files every 30 days.

We do not make any attempt to find out the identities of those visiting our websites. We will not associate any data gathered from these sites with any personally identifying information from any source. If we do want to collect personally identifiable information through our websites, we will ask your permission and explain what we intend to do with it.

Appropriate security measures are in place, in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from our websites.

As is true of most web sites, we gather certain information automatically and store it in log files. This information is related to the use of this site and services. We use this information to analyse trends, to administer the site, to track users’ movements around the site, to gather demographic information about our user base as a whole and to monitor for malicious activity etc.



Like most websites we use ‘cookies’ to collect anonymous statistics about how people use the site, and to help us keep it relevant for the user. Cookies ‘remember’ bits of information from your visit to the site.

A cookie is a simple text file that’s stored on your computer or mobile device by a website’s server. Only that server can retrieve or read the contents of that cookie. Each cookie is unique to your web browser. So if we put a cookie on your computer, it can’t be read by any other website.

If you don’t want your web visits to be tracked for statistical purposes like this you can set your computer to block cookies at any time. The way in which you do this depends upon the web browser which you use. Go to www.aboutcookies.org  to find out more.


How we use cookies to collect statistics

To improve our service, we collect anonymous web statistics using a cloud tool called Google Analytics. This stores a few cookies on the users’ computers or mobiles devices to tell us how many people have visited each web page, how they got there, and where they navigate from there. The data collected is completely anonymous and does not store any personal details. If you want to stop our websites collecting usage data about you via Google Analytics, you can disable cookies in your browsers, disable JavaScript in your browser and use Google’s Opt-out browser add-on: https://tools.google.com/dlpage/gaoptout

How long do we keep your personal data for?

We are required by law to keep your personal data only for as long as is necessary for the purposes for which we are using it. The period for which we keep your personal data will be determined by several criteria, including the purposes for which we are using the information, the amount and sensitivity of the information, the potential risk from any unauthorised use or disclosure of the information, and our legal and regulatory obligations.

We keep a backup of our data to restore the original data after a data loss event. When we delete your personal data, it will be deleted from the live storage immediately but there will be a delay before it is removed from the backup data.


Who do we share your information with?

We use selected agents to process your information on our behalf, such as software providers to host our website.  Such third parties will be authorised to see and use your information but only to fulfil their contractual obligations to us and will not be permitted to use it for any other purpose.  We retain full responsibility for how your personal information may be used by such agents.

The personal data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff of Adelphi who are operating outside the EEA. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

We may share your personal information so that we can comply with a legal obligation to which we are subject. For example: where we are obliged to share your personal information with regulatory bodies which govern our work and services; government departments such as law enforcement and HMRC; court orders etc.

ADELPHI does not sell, trade or rent your personal information.


How we protect your information?

We generally store and process your information within the European Economic Area (EEA).

Where we need to transfer your information outside of the European Economic Area we only do so to countries which have been determined by the European Commission to have an adequate level of data protection. If we transfer personal information to countries that have not been determined to have an adequate level of protection we do so using a variety of legal mechanisms, including the US Privacy Shield and contracts, to help ensure your rights and protections.

In order to protect your personal data ADELPHI employ:

  • technical measures, including but not limited to, robust network security, firewalls, anti-virus protection, regular internal and external oversight and inspection, including penetration testing, access controls, audit trails, encryption of devices and data both whilst at rest and during any transmission to and from third parties in order to keep your personal data secure.

  • organisational measures including, but not limited to, training of all individuals who process personal data in data protection and information governance, the creation of and adherence to appropriate policies and procedures.


Your rights

ADELPHI tries to be as open as it can be in terms of giving people access to their personal information.

You have specific rights connected to provision of your personal information to ADELPHI. These include your rights to request what personal information we may hold about you, if any, and for what purposes. You have the right to request that ADELPHI:

  • change the consent which you have provided to us in relation to your personal information;

  • correct any inaccurate or incomplete personal information which we may hold about you;

  • provide you with a complete copy of your personal data;

  • provide you with a complete copy of your personal information for you to move elsewhere where you have provided this information by consent or by a contract with us;

  • temporarily restrict the processing of your personal information, whilst an objection from you is being resolved;

  • permanently erase all your personal information promptly, and confirm to you that this has been done (there may be reasons why we may be unable to do this);

  • stop the processing of your personal information for the purpose of direct marketing.

You also have the right to

  • withdraw consent that you have provided to us to process your personal information, at any time;

  • object to profiling or to any decisions being taken by us by automated means.

If you have a concern about the way we are collecting or using your personal data, or if we do not address your request, or fail to provide you with a valid reason why we have been unable to do so, you have the right to contact the Information Commissioner’s Office to make a complaint. They can be contacted via their website https://ico.org.uk/


How can you access your information?

You can request to access any personal information that you have submitted to us. The easiest way is to request a copy via the contact details listed below.

Send us an email: compliance.team@adelphigroup.com.

Or write to us at:

Adelphi Group

ATTN: Compliance Department

Adelphi Mill, Bollington

Cheshire SK10 5JB UK


Please ensure that you include your name and clear instructions on what you would like us to do.

If you require us to supply you with details of the personal information that we hold about you, then we will provide this information free of charge and we will provide this information to you within one month of your request unless the request is complex or is numerous requests. If this is the case we will inform you within one month of your request about the reason for the extension of time.


Changes to this privacy policy

We keep our privacy policy under regular review and reserve the right to revise it at any time. Any changes we may make to our privacy policy in the future will be posted on this page. There is a date at the bottom of the page which indicates the date it was updated. Please revisit this policy each time you consider giving personal information.


How to contact us?

If you have any questions or comments about our website’s privacy policy or any other aspect of our website, or should you wish to review or request a change to any personally identifiable information that you have submitted to ADELPHI via our site, please contact us at the postal address or email address listed below.

Adelphi Group

ATTN: Compliance Department

Adelphi Mill, Bollington

Cheshire SK10 5JB UK

Email: compliance.team@adelphigroup.com.

If you would like to contact the Information Commissioner’s they can be contacted via their website https://ico.org.uk/


EU-U.S. Privacy Shield: consumer privacy policy

Adelphi’s Privacy Shield certification, along with additional information about the Privacy Shield, can be found at https://www.privacyshield.gov/.

This policy was last updated on the 20th Nov 2019.


Terms of Use

You must be a healthcare professional of at least 18 years of age to use our website. By using our website, you warrant and represent to us that you are at least 18 years of age and a healthcare practitioner. Information related to treatments is based on the Summary of Product Characteristics for each medicine from the European Medicines Agency where available, or alternatively the UK Medicines and Healthcare products Regulatory Agency. You should always check the relevant prescribing information for your country. The information provided on this website is not intended to replace the advice given by a healthcare professional.

This website is a resource which is intended, but not promised or guaranteed, to be correct, complete and current. All information on this website is subject to change without notice. The information that appears on this website has been compiled in good faith by Adelphi Communications Ltd (referred to as ‘Adelphi’) for the purpose of providing information about Neuro-Compass.education and the products and services that it offers. Adelphi and/or their suppliers may make improvements and/or changes to the information, products, services, graphics, video, sound, images, and/or programs on this website (collectively, ‘Information’) at any time. Adelphi makes no commitment and disclaims any duty to have these materials updated at all times.

Permission to use documents such as white papers, press releases, data sheets, etc. from this website is granted, provided that (i) the copyright notice below and this permission notice appear on each use of such documents; (ii) such use is for informational and non-commercial or personal purposes only; and (iii) documents are not copied or posted on any network computer or broadcast in any media. No modification of any Information is permitted. Use for any other purpose is expressly prohibited by law. Documents specified above do not include the design or layout of the website or any other Adelphi owned, operated, licensed or controlled site. Elements of the Neuro-Compass.education websites are protected by trade dress and other laws and may not be copied or imitated in whole or in part. No logo, graphic, sound or image from any Adelphi owned website may be copied or retransmitted unless expressly permitted by Adelphi.


You hereby agree to indemnify, defend, and hold Adelphi, including but not limited to; its directors, officers, shareholders, parents, subsidiaries, affiliates, agents, and licensors harmless from and against any and all liability, losses, damages, and costs, including, without limitation, reasonable attorneys’ fees, cost or any other form of claim arising from your use of this website, the associated mobile Apps, offline versions, tools or any content, information or data contained therein.


Any links on this website may let you leave the Neuro-Compass.education website. The linked sites are not under the control of Adelphi and Adelphi is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. Adelphi is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Adelphi of the site. Adelphi is not responsible and assumes no legal liability for the accuracy of the contents or any other aspect of any external website to which a link or other reference has been provided in this website.

All brand, product, service, and process names appearing on this website are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Adelphi. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Adelphi or any third party, except as expressly granted herein.

Neuro-Compass.education does not host or receive funding from advertising or from the display of commercial content.


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